My neighborhood was hit very hard with a hailstorm in May of 2014, in Muncie, IN. After that, all of the contractors from across the country, it seemed, appeared on our doorsteps. At first, I did not think I had suffered enough damage to warrant bothering with repairs. All that I saw was one small area of my garage where hail bounced off the trash can and left scrape marks on the garage wall. ...I was naive!
While my across the street neighbor was getting repairs from Alliance Restoration and Consulting (ARAC), they walked over and offered to do a free inspection, and I reluctantly consented. Low and behold, they pointed out the considerable damage to my house--damage my untrained eyes did not notice. They also informed me as to the ""rules"" of insurance companies about when damage must be fixed, otherwise, if several years went by before the hail damage to the roof resulted in leaks, causing further damage to ceilings, I was out of luck when it comes to insurance paying for the damage. I was convinced that repairs must be tended to.
As I suspected, my neighbor had done his homework prior to hiring ARAC to do the repairs on his house, and I relied on his research into the company on their quality of work and reliability, over the other contractors arriving literally by the dozens. Therefore, I signed the contract with ARAC.
ARAC was present when my insurance adjuster arrived to provide an estimate of the damage, and thankfully, they scrutinized the estimate when it was prepared and presented to me. If I had been the only one to determine and negotiate these repairs, sadly, only about half of my house would be restored, resulting in a poor combination of new-old that would have looked horrible. They succeeded in getting the insurance adjuster back and negotiated their cost for doing the work, as well as convincing the insurance company to restore the entire house and garage so it would not look like a patchwork quilt.
The subcontractors for ARAC did a beautiful job, and especially for the roofers, they meticulously made sure that there were no nails or scraps left anywhere.
In the end, I got a new roof, siding, gutters and downspouts, and all of the ""trimmings,"" such as new decorative shutters and outdoor lights. The house looks beautiful--all the neighbors have commented! I did not have a lot of ready cash for my insurance deductable, but they worked with me to my immense satisfaction and saved me a bunch of money.
I could not be happier with the work completed by ARAC. And, I must say that I really enjoyed Craig's diligent follow-up and checking in with me about the progress on my house, but better yet [sorry Craig!], was the watchful eye of his dad, Bill, who I now consider a friend. Bill stopped by the house frequently, sometimes daily, even after the completion of the work to double-check on on-going work and my satisfaction with the work after it was completed.
Hopefully, in a few years I will have the opportunity--the finances--to enclose my front porch or build a back porch. Without a doubt, ARAC will be my first choice of who to call, and despite my skeptical nature, I trust this family-based company!
Recommended by our home warranty co.
Extremely pleased with how this company presents itself and commitment to service.
Jett Thomas was very knowledgeable and professional as a representative of your company.
Friendly, hardworking and gets the job done in one day.
Mr. Scott Frank replied my request of roof repair promptly as well as very helpful and honest in regards to what he found on my roof. I would recommend he and this company to anyone that is interested in roof repair.
I dealt with Vasilii and Scott--very professional, conscientious and responsive! This job took forever due to difficulties with my insurance company and Vasilii and Scott were great-answered questions, kept me informed, dealt with my (Very) enthusiastic dogs....they were awesome!
i knew craig would be friendly, professional and solve the problem.
My experience with ARAC was fantastic. They made it easy, were timely, and the roof looks great! I highly recommend using them for your new roof!
We contacted ARAC about our storm damage. They came out and met with us,went over the damage and met our insurance adjuster. They were able to work with the insurance company and get all damages approved. It was a seamless process from start to finish. All of my work was completed when stated and my total cost was $500 which was the price of my deductible. Thanks ARAC....
ARAC Roof it Forward did an absolutely fantastic job replacing our old 3 tab shingle with an Owens Corning Platinum roofing system.
Their quality of service; timeliness starting/finishing on-time, project scheduling, responsiveness meeting our needs and most of all WORKMANSHIP was second to none.
The ARAC Roof it Forward quality of services coupled with Owens Corning architectural shingle roofing system really enhanced our homes\' curb side appeal, adds significant value to our home and gives of long term peace of mind.
I cannot recommend another contractor when it comes to delivering value and a spectacular service. Thanks Craig Stevens and Mike Susits!
Vasilii and Scott did a great job.
Nick Lehman was awesome to work with. He made sure that we were always taken care of. Even stayed late at our house to help us pick out our options.
We had a neighbor that told us how extremely happy he was with using your company.